For quality care call 0800 085 3537


Care Services

Setting Standards

We measure the quality of the care that we provide by placing great importance on official and informal feedback. We have a strong track record of excellent reports from the CQC, the Healthwatch “Enter and View” scheme and the quality monitoring team at East Riding of Yorkshire Council. We respond positively and proactively to any concerns and criticisms, however slight, which are raised in the inspections and reports.

We are signatories to ENRICH, the Enabling Research In Care Homes project set up by the National Institute for Health Research. We are also accredited as a Peninsula Employer of Excellence.
We have a comprehensive internal auditing programme which measures the quality of our services 365 days a year.

All our homes operate an open door policy for our residents’ families and we welcome their comments and other input as part of our commitment to continuous improvement. Our complaints procedure is simple to use, yet is also thorough and effective.

Mum has been so happy and so well cared for. She smiled a lot, laughed a tremendous amount and has enjoyed the company of other residents plus the activities that you have provided.

 

Please find reports on our homes below:

Peninsula Employer of Excellence

The Old Vicarage CQC Report

Brough Manor CQC Report

Glenfields CQC Report

The Old Vicarage Healthwatch East Yorkshire Report - July 2015

Glenfield Healthwatch East Yorkshire Report - March 2016


The Old Vicarage

The Old Vicarage Care Home, Skidby

84 Main Street, Skidby, East Yorkshire, HU16 5TH
T: 01482 876 633
admin@theoldvicaragech.co.uk

A care home located in the heart of picturesque East Yorkshire with a dedicated team who are highly trained in meeting complex care needs.

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Brough Manor

Brough Manor Care Home

33 Station Road, Brough, East Yorkshire, HU15 1DX
T: 01482 668 382
admin@broughmanorch.co.uk

A conveniently-located and welcoming care home in a quiet area of a busy village providing the highest quality services to meet complex care needs.

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Glenfields

Glenfields Care Home, Driffield

7 Montgomery Square, Driffield, East Yorks, YO25 9EX
T: 01377 254 042
admin@glenfieldsch.co.uk

A care home with a real family feel from the moment you walk through the door and with so much space for residents and their families.

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Your View

  • Thank you for all the kindness, understanding and care you have shown towards John in the last six months. It has been very much appreciated by both of us.

     

  • To all the wonderful staff at Brough Manor. Thank you all for your care and sincerity shown to David and in particular the kindness given to him in the last days of his life. With our deepest thanks.

     

  • Would like to say a massive thank you for looking after my Grandma. As a senior care worked myself I know how hard your work is, often with little thanks, so thank you again for everything you have done for her.

     

  • Just to let you know how much we appreciate all you did for Mum during her stay with you. Also thank you for your kindness to us as a family.

     

  • This is a small token of my appreciation for the way you all look after my Mum. Your continuing care for her is fantastic. I can’t thank you enough for what you do for her every day.

     

  • A huge thank you to everyone for all your care and fondness you have to Mum. She always told me she was extremely happy at the Old Vicarage and for that we will always be grateful.

     

Social Care Commitment
Connect to Support East Riding
Enrich - Enabling Research in Care Homes
Bradford University
Care Quality Commission
Healthwatch East Yorkshire